Receiving Your Results
All results received by UHS beginning 11/26/2020 will solely be posted on the testing kit registration app at https://scantestkit.princeton.edu and will no longer be sent by email. To find your results, please log in to the web app and click on the "Results" tab at the bottom of the screen.
Please be assured you will receive notification of your results regardless of what the results are. We cannot guarantee turnaround times through the asymptomatic testing protocol, however.
Because of the surging number of coronavirus cases in the Princeton area, in New Jersey and in much of the United States, laboratories are processing a large number of tests. That has slowed the pace of the return of testing results, which as of late November were averaging about five business days from when you submitted your sample.
If you test positive for COVID-19 (SARS-COV-2), you will receive a phone call and email from the UHS Global and Community Health team as soon as we receive notice of your positive results. Contact tracing of your close contacts will begin immediately as well.
Make sure your phone number is correctly listed with the University through HR Self Service so that Contact Tracers can reach you if needed.
If you test negative for COVID-19 (SARS-COV-2), you will receive a results letter in the web app that you have tested negative. These results may take more time to reach you than a positive result might.
“Pending” Results available
The web app allows you to see whether you have a test that is pending, where you have registered and submitted a sample, but a result of that sample is not yet available. You can find these “pending” results under the “Results” tab.
Please allow at least 5 business days from when you submitted your sample before requesting follow-up on your results via email@example.com. Many individuals receive their results soon after emailing looking for them. If you don’t hear back from UHS with results, it is because your results are on their way to you, either via email or through the testing kit registration app.
If you have not received results via email from previous testing you took part in, please check your spam and junk folders to make sure your results email has not been routed there, check the “Results” Tab on the web app, and continue to report for your upcoming testing date.
If you are seeking results that are more than 14 days old, we will not be able to provide them at this time due to staff capacity. Please refer to your most recent test for results.
If you are seeking results because you have developed symptoms, you will need to be in contact with your healthcare provider for further testing and treatment, if needed. For graduate and undergraduate students, you can contact UHS at (609) 258-3141. Employees should contact their primary care provider.
Other Testing Considerations
For more information on the contact tracing process, visit the UHS website.
To request accommodations for medical or religious reasons, send email to firstname.lastname@example.org.
For questions about accessibility, requesting accommodations or other concerns related to the asymptomatic testing protocol, please email email@example.com.