Receiving Your Results
All results received by UHS beginning 11/26/2020 will solely be posted on the testing kit registration app and will no longer be sent by email. To find your results, please log in to the web app and click on the "Results" tab at the bottom of the screen.
Please be assured you will receive notification of your results regardless of what the results are. We cannot guarantee turnaround times through the asymptomatic testing protocol, however.
Because of the surging number of coronavirus cases in the Princeton area, in New Jersey and in much of the United States, laboratories are processing a large number of tests. That has slowed the pace of the return of testing results, which as of late January were averaging about three business days from when you submitted your sample.
If you test positive for COVID-19 (SARS-COV-2), you will receive a phone call and email from the UHS Global and Community Health team as soon as we receive notice of your positive results. Contact tracing of your close contacts will begin immediately as well.
Make sure your phone number is correctly listed with the University through HR Self Service (or TigerHub, if you are a student) so that Contact Tracers can reach you if needed.
If you test negative for COVID-19 (SARS-COV-2), you will receive a results letter in the web app that you have tested negative. These results may take more time to reach you than a positive result might.
Explanation of Results from Testing Web App
Please note that we will not be able to tell you why your specific test kit may have received one of the following results.
|Result Appearing in App||Explanation of Result||Action Needed, If Any|
|Pending||Sample has been registered, but results not yet available||Please wait at least three business days before contacting COVIDtests@princeton.edu about your results|
|Result Not Available||
If a sample does not receive a result in >14 days, a “pending” result will default to “Result not available.” May be due to:
Please submit another sample on your regular testing schedule.
|Inconclusive||Click on “Inconclusive” result in web app to read the results report||Please submit another sample on the next possible day.|
Sample is defective and will not receive a result due to one of the following reasons:
|Please submit another sample on your regular testing schedule.|
(Results report will read “Negative”)
If your result was determined through pooled sampling, you will see more information about the pooling process in the results report.For more information about pooled sampling, please visit this CDC website.
No action needed.
Continue submitting samples as per your regular testing schedule.
Click on “Positive” result in web app to read the results report.
You will be contacted by a UHS staff member with instructions on next steps.
|No Listing for Sample||If the sample you submitted to a drop box is not listed in the web app, it was not properly scanned before submitting. The Lab will refuse this sample and you should not expect a result from it.||Please submit another sample on the next possible day.|
If you are seeking results because you have developed symptoms, you will need to be in contact with your healthcare provider for further testing and treatment, if needed. For graduate and undergraduate students, you can contact UHS at (609) 258-3141. Employees should contact their primary care provider.
Other Testing Considerations
For more information on the contact tracing process, visit the UHS website.
To request accommodations for medical or religious reasons, send email to email@example.com.
For questions about accessibility, requesting accommodations or other concerns related to the asymptomatic testing protocol, please email firstname.lastname@example.org.